What Our Customers Are Saying …

Customer feedback is very important to us.  Check out what our customers have to say about Assured Automation’s staff, products, delivery and unique valve configurators.

Appreciation for Service and Support 

Russ Gallo

  • “What I like the best is when I call for a part or product they know what exactly what I need.”
  • “Just a note that we got excellent service from Russ. I asked that he try to ship asap – he gave me his email address for sending PO and we received item yesterday which is a one day turn around. We needed this valve in a hurry and he did everything he could to accommodate. Nice.”
  • “Good inventory and help with special actuator requirements for a bio-laboratory. Thanks Russ.”
  • “Mike O’Neill and Brian Booth both provide excellent services, support and products to our company.”
  • “Great communication and accurate acknowledgements 

    Jack Seiler

    Jack Siedler

  • “The help in getting the right valve was good.”
  • “You guys rock! Thanks for your help.”
  • “Very fast progression form order entry to delivery.”
  • “Order confirmations and follow up information is received in a timely manner.”
  • “Product in stock and shipped the next day.”
  • “When I place an order they know exactly what I want and deliver is always on time.”
  • “I found the detailed installation videos very helpful. On past projects I had an electrician install the valves. This time I installed them myself.”
  • “Very helpful technical sales; made the product easy to understand.”

 

Vinnie Collier

Vinnie Collier

Appreciation for Quality Products 
When we asked, “What did you like most about the products and/or services Assured Automation provided?” they told us they liked:

  • “Assured Automation’s professional quality product”
  • “My order was fast, good product at a fair price”
  • “Assured Automation has great products and fast shipment of products.”
  • “The ability to purchase actuators without going outside the US”
  • “High quality product, which I could not find elsewhere.”
  • “I can obtain good products at reliable prices”
  • “Simple to understand the ordering system. Products appear to be of good quality.”
  • “Assured Automation offers high quality products and excellent technical support.”
Mike Farrell

Mike Farrell

Appreciation for Fast Deliveries

  • “As a General contractor, I research products prior to purchase. This was the third automated valve that I installed the was sourced from your product line. When I ordered it was right after Sandy, I was shocked to receive a call only days after Sandy to verifying shipping address etc.”
  • “Assured Automation had the exact product I needed available when I needed it.”
  • “We appreciate that our products were delivered on time.”

Appreciation for Online Configurators

  • “Easy ordering. I didn’t have to call and explain what I was looking for. The Assured Automation website was set up for easy ordering.”
  • “The website is very easy to use. The fast shipping time are nice and anyone that I have had contact with via phone, email, etc. did a great job.”
  • “Ease of finding the unit to fit the job”
  • “Easily navigate through the parts to get the part number you need” 

    Mike O’Neill

  • “Found what I needed quickly”
  • “It was easy to find what I needed”
  • “Easy to order– part # was easy to build and I received exactly what I had asked for.”
  • “Simple, automated ordering”
  • “The fact that I can get immediate pricing online is a plus, also downloadable dimensional data is a great feature.”
  • “Easy to build a part number. Great tech support!”
  • “The products were as described on the website, allowing proper selection to be made easily”
  • “Simplicity of use/function”
  • “Display and easy access to prices.”
  • “To find right away what I was looking for and the price without having to ask for a quote.”

 

 

 

 

About Mike Farrell

Sales and heads IT Operations at Assured Automation, a leading provider of automated valves and flow components for industrial process control applications. For over 20 years Assured Automation has provided state of the art automation to a diverse clientele ranging from small equipment manufacturers to the Fortune 500 Manufacturing, Chemical and Pharmaceutical Companies. The Assured Automation product line consists of a complete offering of standardized automated valve assemblies with a variety of commonly used accessory items. In addition, we offer complete valve automation services where we supply special automated valve assemblies designed around your specified products or your particular applications. Full design capabilities are offered including AutoCAD, Solidworks or other commonly used design and drawing programs. In addition to standard products, Assured Automation develops customized solutions for specific customer challenges. Mike is also Sales and heads IT Operations at Flows.com . You can find Mike on Google+ and LinkedIn or email mikef@assuredautomation.com .
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