Assured Automation Customer Testimonials

Many of our customers are kind enough to give customer testimonials about what they liked about working with Assured Automation, as well as any special requests. Here are just a few of the things customers have shared with us.

What customers have told us they liked most about Assured Automation’s products and/or services …

  • Service personnel are friendly, informative and prompt in their correspondence and service (K. Mayfield, Sub Sea Systems)
  • The VA Series appears to be a unique and well suited product for glycol line application at our craft brewery (M. Labbe, Lord Hobo Brewing)
  • The employees I have dealt with are always friendly and if they do not have
    the answer they get me to someone right away.
    I have never had an issue with Assured and that is saying a lot as I deal
    with several companies.
  • Fast Shipping(Mark Butala, MB Controls)
  • Your staff was most cooperative (Johnny Smith, Lakeshore Forest Water System)
  • Simple to use(Gabe Parent, Parent Boys Sugaring)
  • Reliability and Customer service(Richard Chaffin, Electronic Sales)
  • Good quality, when the part I originally had in mind was not immediately available, I was contacted by a representative with a good alternative. This got the part to me in a more timely matter
  • Live learning Videos
  • Timely delivery
  • They have real people to explain to you about the products
  • Phone Rep was easy to communicate with
  • My experience working with Assured Automation is — fast from order to shipping
  • Assured Automation sells products that meet our specifications
  • I liked that Assured Automation provides me with products I need at a reasonable price
  • The water flowmeter I purchased from Assured Automation does exactly what I need. I use two of them to monitor total household water use and water use for landscape irrigation. Since we get water from catchment here in Hawaii, knowing its rate of use is important.
  • As a reseller I am concerned with delivery and price. Assured Automation has the stock and the price is in the ballpark.
  • I like to work with Assured Automation because they offer a good selection not offered elsewhere
  • Assured Automation makes it easy for me to configure and purchase automated assembled products
  • We can testify that Assured Automation provides quick service in handling any problems or issues
  • My purchase from Assured Automation is exactly what I needed. The valve was an exact fit; I didn’t have to adapt it in any way.
  • Assured Automation’s automated valve was exactly what I was looking for and was priced very fairly. Through looking for the product I ordered I found other items that I will be looking into in the future.
  • Assured Automation’s Customer Service is what I like most about working with the company.
  • I appreciate Assured Automation’s pricing and layout of product pages. It is very easy to compare and research all the products available with all of the options, and engineering data is also readily available. The project that we made the order for involved a lot of systems that we were inexperienced with, and Assured Automation was a valuable resource to gather information and conveniently order. The catalog on the website is perfect for engineers researching for components to fit the system they are working with while also balancing other factors such as cost. In addition to its value as an information source, the construction quality of the higher-cost items (1″ angle-seat valve) that were purchased was found to be highly satisfactory per the cost.
  • Easy access and ordering to select proper product to fit application.
  • Assured Automation does exactly what I need.
  • Product information is clearly laid out on the website. It is easy to determine what is needed by the way your website interacts with customers.
  • Webpage was easy to navigate and find what I was looking for.
  • EASE of finding what I wanted and completing order
  • Easy way of ordering
  • Transactions are very clean and fast.
  • I went on-line to locate and place the order for what I needed. The sales rep called me after placing my order and offered a better way to proceed which ended up saving me some money. Very thoughtful and considerate.
  • Great availability and price.
  • The product was an easy replacement for the original.
  • I like Assured Automation’s quality products at reasonable prices
  • Quick response and shipping
    Assured Automation’s online configurators and order process works well and their products were less expensive than other options
  • Assured Automation products always arrive on time and in good condition. Any question that we may have we receive a quick and accurate reply.
  • Good quality
    Assured Automation has given us a quick response to help us correct a problem
  • We get the product quick
  • We have used the VV line. Great product, would recommend them to everyone.
  • Quick knowledgeable response and products arrived as indicated
  • Assured Automation products fit well with our current valve product line.
  • MY ENGINEERS LOVE YOU !!
  • Assured Automation products and service get delivered as advertised.
  • Good valve — well constructed
  • The product is obviously built very well and I expect it to last many years
  • We appreciate Assured Automation’s friendliness, efficiency, and professional help.
  • Availability
  • Technical questions answered on the spot from staff
  • Fast response time from ordering to shipping to receiving.
  • When a problem developed with delivery the customer service rep was very helpful.
  • Robust and Looks Good
  • Easy to find and a good description of what I was looking at
  • Made in the USA and it seems the flow meter was made to order! Quick turnaround from ordering to delivery.
  • Smooth and quick process, got what i wanted
  • We like Assured Automation’s CONFIGURATOR
  • Easy transitioning.
  • Simple install
  • The pricing and variety
  • Quality and ease of installation.
  • Easy to find what I needed
  • Stock availability, good fit for our system
  • Assured Automation’s automated valves were available in a reasonably amount of time and that they worked properly.
  • Assured Automation’s accuracy
  • Everything just went as planned with no glitches. You can’t ask for more than that.
  • Our products from Assured Automation arrived fast and on time. And the price was GOOD.
  • Great selection and price
  • Fast and competent help.
  • Ordered a three way valve-easy to get the wrong configuration-but your website simplified the configurations so it was easy.
  • Our online configuration and order placement was a simple transaction.
  • Cross to OEM products
  • Patience during the ordering process.
  • The sales rep was very helpful in selecting the valve that I needed for the project that we are working on.
  • Ease of use on the site.
  • Professional quality product.
  • The fact that Assured Automation had the exact product I needed available when I needed it.
  • As a General contractor, I research products prior to purchase. This was the third automated valve that I installed that was sourced from Assured Automation. When I ordered it was right after Sandy, I was shocked to receive a call only days after Sandy to verifying shipping address etc.
  • It was fast, good product at a fair price.
  • Your company has great products and fast shipment of products.
  • Automated valves were delivered on time
  • Good inventory and help with special actuator requirements for a bio-laboratory. Thanks Russ.
  • Mike O’Neill and Brian Booth both provide excellent services, support and products to our company
  • What I like the best is when I call for a part or product they know what exactly what I need.
  • Tracking of miss-delivered product and preparing a replacement just in case.
  • Found what I needed
  • Easy ordering. I didn’t have to call and explain what I was looking for, the website was set up for easy ordering.
  • Have had no problems over the year with the product I received from Assured Automation
  • Product was delivered on time
  • The person in customer service its friendly.
  • Great communication and accurate acknowledgements.
  • You guys rock! Thanks for your help.
  • Fulfilled the my customer’s needs
  • The website is very easy to use. The fast shipping time are nice and anyone that I have had contact with via phone, email, etc. Did a great job.
  • The help getting the right valve was good
  • Fast delivery
  • Ease of finding the unit to fit the job.
  • Easily navigate through the parts to get the part number you need.
  • Price & Delivery of goods
  • I found what I needed quickly.
  • Fast
  • The ability to purchase actuators without going outside the US.
  • The customer service.
  • Ease of order
  • High quality product, which I could not find eslewhere.
  • It was easy to find what I needed
  • I can obtain good products at reliable prices.
  • Easy to order– part number was easy to build and I received exactly what I had asked for.
  • Ease of ordering
  • Simple, automated ordering
  • Pricing
  • Simple to understand the ordering system. Products appear to be of good quality.
  • It was very easy and fast, which we needed.
  • The fact that I can get immeiate pricing online is a plus, also downloadable dimensional data is a great feature.
  • Quality of the valves purchased.
    Display and esay access to prices.
  • They are in stock and ship quickly.
  • Good Communication.
  • Easily found product and able to select options
  • High quality valves for the price.
  • Easy to build a part number. Great tec support!
  • Had the right product
  • Price / performance
  • Ease of use
  • Price and functionality
  • The price
  • The products were as described on the website, allowing proper selection to be made easily
  • Quick answer in my questions and concerns
  • Fits my usage perfectly
  • You fully back your product
  • Very fast progression form order entry to delivery.
  • Order confirmations and follow up information is received in a timely manner.
  • Product in stock and shiped the next day
  • Great Customer Service and delivery of order.
  • The staff was very friendly and helpful!
  • Simplicity of use/function
  • When I place an order they know exactly what I want and deliver is always on time.
  • To find right away what I was looking for and the price without having to ask for a quote.
  • Wide variety of items.
  • Inventory levels, prompt assembly, test and ship.
  • Assured Automation offers high quality products and excellent technical support.
  • High flow valves at a resonable price. Great products
  • Very helpful technical sales; made the product easy to understand
  • I got what my customer wanted.
  • Staff is very helpful
  • Quality
  • Timely feedback and good customer service.
  • Very good products and excellent service
  • The product is simple and allowed for a simple repair.
  • Your website/company has the selection of products I need
  • It was just the product I needed

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